Etica Capital Ltd

+254-769-999-666  |  [email protected]  |  FAQ

Etica Money Market Fund (KES) Effective Annual Yield 18.40% | Etica Money Market Fund (USD) Effective Annual Yield 9.43% | Etica Fixed Income Fund (KES) Effective Annual Yield 15.97% | Etica Shariah Fund (KES) Effective Annual Profit 10.89% | Etica Shariah Fund (USD) Effective Annual Profit 5.86% | Etica Wealth Fund - Class A (KES) Effective Annual Yield 17.67% Class B (KES) Effective Annual Yield 17.91% Class C (KES) Effective Annual Yield 18.15%

FAQ

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Frequently Asked Questions

You can onboard digitally via any of the channels below in 3 minutes or so and account is ready to start investing:

1) Mobile app:
App store (iOS) https://bit.ly/iOS_Etica

Play store (Android) https://bit.ly/Android_Etica

2) Web app:
https://clients.eticacap.com/apply

You can check out / download our product brochure here https://eticacap.com/product-brochure-2/ for more details at your own free time. We have also made a summary for each product and it’s features on our website here: Please see more details about the USD MMF on our website’s product page here https://eticacap.com/products/ which has a drop down to learn more.

 

You can also see below videos with more details for your understanding

Money Market Fund
https://youtu.be/xNu0JLltc3U

Fixed Income Fund
https://youtu.be/n1grYPdCsPQ?feature=shared

Shariah Fund
https://youtu.be/MtEkvzus9HE?feature=shared

About Etica
https://www.youtube.com/watch?v=JVV4av1CQ8M

You can check out / download our fact sheet here https://eticacap.com/fact-sheet/ for more details at your own free time.

We also update the same monthly and email it to all our clients as well as update it on our website.

Click on forgot password at the login page and follow the instructions to the end.

Check under Cash balance – Whenever you do a deposit transaction via bank/m-pesa/equity agent, the money will be captured as cash under cash balance and automatically moves to investment balance the next business day to start earning interest (which is the date displayed on your app under activity and it’s also captured in the email confirmation that you received with a pdf document).

If you deposit on a Friday or a weekend it cannot be invested until Monday, but after that the money earns interest even on weekends that follow thereafter.

If you also deposit on a public holiday, it cannot be invested until the next working day, but after that the money earns interest even on holidays that will follow thereafter.

For Bank – Withdrawal to bank is free and is paid within 2 working days.

For M-pesa – You can withdraw up to KES 100,000 to m-pesa instantly in a few seconds as a daily limit. More than that e.g. KES 100,001 onwards is paid within 2 working days.

Withdrawal to m-pesa has Safaricom charges between KES 4/= to KES 30/= based on amount but it will show you before you complete the process (e.g. highest is KES 30/= charge if withdrawing KES 250,000).

You go to your profile, click on add bank/mobile money, scroll to m-pesa and add your mpesa details. Once done click on withdraw button and choose the saved m-pesa number

KYC means Know Your Customer and sometimes Know Your Client KYC – It is the mandatory process of identifying and verifying the client’s identity when opening an account and periodically over time.

It refers to your National Identity / Passport copy, TAX PIN copy and clear coloured passport sized photo (or selfie).

Check the welcome email you received from Etica when you opened your account. It has the for password for opening PDF documents.

Login using your username as your email address (in small letters and no spaces before or after).

It means either your device is not genuine / has been jailbroken hence failing the security check – You can use the web browser to login via our website portal.

FYI – Jailbreaking means granting root access to a phone and removing software restrictions that are built into it. But doing so it exposes your device to malware and other security threats

The difference is where the funds are allowed to invest in – Money Market Fund invests in short term opportunities only while Fixed Income Fund invests in medium to long term opportunities.

Login to your account, navigate to our products, scroll till MMF USD Product, click to add account. It will send you an email with a summary of your USD account number and how to deposit funds.

Login to your account, navigate to our products, scroll till the desired Product, click to add account. You can add any other fund in the same way and as many as you wish – It also allows you to rename to different goals e.g. School Fees, Rent, Car Purchase, House Purchase, Travel, Emergency Fund, Wedding etc

For MMF USD deposit via mpesa, you can use the below (the bank will convert to USD using the conversion rate they have for that day):

M-pesa Paybill 247247
Account: 0180285106666

Once done share confirmation message via our whatsapp line 0769999666 or email it to
[email protected] for us to check and update your account.

You can do a bank transfer from your KES account and deposit to Etica’s USD account below (the bank will convert to USD using the conversion rate they have for that day):

Bank: Equity Bank (Kenya) Limited
Branch: Community Supreme 
A/C Name: Etica Unit Trust Collection Account – EQUITY NOMINEES LIMITED
A/C No: 0180285106666 
Swift Code : EQBLKENA
Branch Code: 018
Currency :USD

Yes – You can also use any of the money remittance companies to remit funds to our KES or USD bank accounts for our products. Just to name a few, they include but not limited to: wave, world remit, taptap send, lemfi, chipper cash, wise, nala, flutterwave

The rates / returns changes daily and you can see them when you login to the app or on our website here: https://eticacap.com/payment-options/

The daily yield is the annualized rate that will be used to calculate the interest that will be distributed to clients at the end of the day, its net of fees but gross of withholding tax

The effective annual yield takes into account the compounding effect, it basically shows what the actual rate would be if for one year you are earning interest using the daily rate and this interest is compounded daily meaning the interest is also earning thus the effective rate is higher than the daily yield.

Assuming a rate of daily return of 16.70% p.a Interest for the day calculation will be: ((16.70% / 365) X 100) Then whatever you get as result X 0.85 (to remove withholding tax of 15%) = That comes to about KES 0.04

That’s the Compound Interest formula for daily income calculation

Assuming an annual rate of return of 18.17% p.a Interest for the day calculation will be: (18.17% X 100) Then whatever you get as result X 0.85 (to remove withholding tax of 15%) = That comes to about KES 15.45

That’s the Compound Interest formula for annual income calculation

If it is a registered chama, choose ‘self-help group’ at registration stage which has drop down for account type and it will guide you to completion.

If it is an unregistered chama, choose ‘ account’ at registration stage which has drop down for account type and it will guide you to completion

Yes – Choose ‘minor’ at registration stage which has drop down for account type and it will guide you to completion. Ensure to upload birth certificate of the minor and KYC details of the parent (ID, KRA PIN and Photo).

Yes – Choose ‘joint account’ at registration stage which has drop down for account type and it will guide you to completion. You can add as many joint account members as you wish and their details too.

We are licensed and regulated by the Capital Markets Authority (CMA) as can be viewed on CMA website below. Our products are also listed on CMA website:

https://www.cma.or.ke/licensees-market-players/

https://licensees.cma.or.ke/licenses/15/

Our office is at Allamano Centre, Inside Consolata Shrine, 4th Floor, Suite 4E, Westlands, Nairobi, Kenya. Office is physically open weekdays between 9am – 5pm\ However, we do client support 24/7 including holidays and weekends via any channels for Etica (Call/Email/Sms/WhatsApp/Twitter/FB/IG/Tiktok/LinkedIn/Youtube).

Check our contacts page here https://eticacap.com/contact-us/ for links to our social media pages or our WhatsApp / Call / SMS contacts – The page also has a map with directions to our office.

We do not offer fixed returns – The rates change daily and can go up or down. Past performance is no indication of future performance.

Yes, for Airtel Money follow below guidelines:
On airtel line dial *222#, select option 6 (Paybill & Till Payments), select option 5 (m-pesa paybill), then put Etica’s mpesa paybill 4096483, and then next the part for account number
part you will put your Etica client code e.g. 1555M

Yes – Free deposit options are: over the counter at any Equity Bank branch (cash or cheque deposit) or cash deposit at any equity mtaani agents

Check KYC file size – Ensure each document is less than 3MB in size before uploading

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